November 12, 2021

Human-computer interaction (HCI) designers need to consider two different yet equally important perspectives:

  1. Their own (HCI designer’s) perspective. The activity of designing novel interactions is in and by itself an activity of designing, with its own idiosyncrasies, proven design methods, and design process models.

  2. Users’ perspective. The point of view adopted by the future users of the interactive system that is being designed by the HCI designer. For example, industrial designers that are going to use a CAD (computer-aided design) interactive system.

It follows that the activity of designing an effective interactive system is a non-trivial endeavor, because it requires the HCI designer to reconcile these two design frames of reference.

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